Number One in the Nation in Resident Satisfaction

You like us.  You really like us!

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We are thrilled and quite honored to share that based on the SatisFacts 2015 Annual Resident Satisfaction Survey Pillar Properties is ranked number one in the nation in resident satisfaction for companies with 2,000 units or less!  We are talking the whole country here.  Wow!

Wondering what SatisFacts is all about?  They are a national market researcher focusing on multifamily retention and reputation management. That means they ask our residents how we are doing with annual surveys and surveys following big stuff like when a resident moves in, has a maintenance request and even when a resident moves out. Though that part makes us sad – we never want anyone to leave.

The SatisFacts survey is designed to identify satisfaction, retention, reputation and overall performance. So, it goes without saying that we are pretty much blown away to receive this honor.  It all comes back to our company’s Quietly Awesome customer service commitment across all aspects of our business and with every engagement.  We just want our residents to be happy and this award makes us think we are on the right track!

We would just like to humbly thank our residents and let them know that we will be gunning for that prize this year too!

WMFHA Emerald Awards 2016

What an evening at the Washington Multi-Family Housing Association (WMFHA) Emerald Awards! Pillar Properties sure made a big impact with three individual winners and one property winner. To top it all off, everyone in the audience of over 1,000 people definitely learned the meaning of Quietly Awesome!

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Stadium Place was named Community of Year, a huge honor and recognition of the incredible work by the Stadium Place team.

Click on the video to see Property Manager Sarah Sandifer accepting the award.

Nicole Kellogg was named Assistant Property Manager of the Year for her work at Stadium Place. This is the second year in a row that Nicole has won this award and we couldn’t be more proud!

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Click on the video to share the moment her name was announced!

Eli DeBerry was named Leasing Consultant of the Year for his work at Stadium Place.

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Click on the video to see Eli’s victory!

Sidneigh Barks was named Rookie of the Year for her work at The Lyric.

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Click on the video to see Sidneigh’s thank you speech!

It was such a thrill to see each of our winners accept their awards and share the meaning of Quietly Awesome with the audience. Way to go Team Pillar!

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Focus on Wellness rather than Weight Loss

At Pillar Properties we place a high importance on the wellness of our team members and
residents. We believe that physical and mental health are key to a happy work environment for our team members and a happy home for our residents.

It’s no surprise that weight loss is consistently the number one New Year’s resolution.  It may surprise you, however, that a measly eight percent of people who make a resolution are actually successful (Forbes).

Weight loss is a daunting goal. Rather than overwhelming yourself with the pressure of such a drastic change, break your overall goal up into smaller achievements that will set you on a healthier path and ultimately inspire long term change. Rather than focusing solely on weight loss, focus instead on overall wellness.

Here are some healthy starter goals for 2016:

  • Simplify your coffee (no sugar, syrups or artificial additions!)
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Source: Thrillist

  • Cut out soda and fruit juice
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Source: Thrillist

  • Reduce your intake of refined carbohydrates
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Source: Thrillist

  • Incorporate more vegetables 
  • Walk more

Century gym

Many of our properties feature spa like fitness centers allowing our residents convenient access to state of the art equipment. An easy way to get started is to hop on a treadmill and try walking on an incline…you can even enjoy your favorite TV show while you walk!

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Honoring the Best of the Best!

Our team members are the heart of Pillar Properties and each year we honor those who have achieved remarkable success.  The E.P.I.C. Award, which stands for Excellence, Passion, Innovation and Commitment, is given annually to one person who is truly exceptional in all areas…which is extremely difficult with a team as talented as the one we have. Congratulations to Nicole Kellogg who was named the E.P.I.C. Award winner for 2015. As part of the award,  Nicole receives a generous cash prize, a trip to the annual NAA Conference and the opportunity to choose an organization that we will all support as part of our Pillar Passions program in 2016.

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Nicole Kellogg accepting her award at our annual holiday party.

Nicole was honored with the E.P.I.C Award for her accomplishments this year at Stadium Place. As Assistant Property Manager Nicole has been a leader at the property and has received tremendous recognition by fellow team members throughout the company. She is focused on the success of her property and her customer service skills are beyond compare. She was the winner of the WMFHA Emerald Award for Assistant Property Manager of the Year and she has the chance to win two years in a row as she is a finalist again this year.

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Eli DeBerry and Diana Norbury

The Pillar Properties Quietly Awesome Award is given annually to one team member from the Operations team, Maintenance team and the Seattle Office.  Eli DeBerry accepted the Quietly Awesome Award for the operations team from Diana Norbury, Vice President of Multifamily Operations. Eli is recognized for his work at Stadium Place where he lives and breathes customer service. Eli is frequently mentioned in online reviews from prospects and residents who are impressed with his efforts on their behalf. Eli is also a finalist for Leasing Consultant of the Year in the Emeralds Awards this year.

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Tyer Patton accepting his award from Scott Haines.

Tyer Patton was presented with the Quietly Awesome Award for maintenance by Scott Haines, Vice President of Construction and Plant Operations. Tyler has been at Stadium Place as Maintenance Supervisor since before it opened and does an excellent job in leading his team to provide a superior level of customer service. No matter what the circumstances, Tyler and his team step up and solve any and all problems that come their way. Tyler is also a finalist for Maintenance Supervisor of the Year in the Emerald Awards this year.

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Billy Pettit presenting the award to Amanda Needham.

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Billy Pettit, Senior Vice President, presented Amanda Needham with the Quietly Awesome Award for the Seattle Office. Amanda is committed to supporting the maintenance and operations team and she goes above and beyond every day to ensure everything runs smoothly. Her can do attitude and willingness to take on any  project make her an exceptional choice for this award.

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The award winners celebrating their accomplishments at the Pillar Properties holiday party!

Congratulations to all our award winners this year!

‘Tis the Season at Pillar Properties

It’s the season of giving and as a long time Northwest company, Pillar Properties is committed to giving back to the community. As part of our Pillar Passions program, we select a local organization to support each quarter. 

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We just wrapped up our efforts for Toys for Tots and the results were spectacular.

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Each of our properties and the team at the Seattle office put together a huge effort to help ensure that children in need were supported this holiday season. We also received donations from outside companies since our properties were official drop off locations for Toys for Tots.

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Our total donation for Toys for Tots this year comes to $40,000 in toys and cash.  We think that is an incredible effort and a ridiculously large donation given the size of our company.  Thank you to all of the residents and team members who helped make this effort successful!

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To continue with the spirit of giving, we made sure to give our residents a time to come together and celebrate the holidays with friends and neighbors! Our properties hosted festive events to spread the holiday cheer including holiday cocktail parties, cozy holiday movie parties, and gift-wrap parties. It truly is the most wonderful time of the year.

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Greenlight a Vet

At Pillar Properties we are extremely passionate about showing our gratitude to the men and women who have served our country in the armed forces.

To honor our veterans today we are part of Greenlight A Vet, a campaign to establish visible national support for our veterans by changing one light to green. Our teams changed the lights in the available homes at each of our properties to shine green as a symbol of appreciation and support.

Veteran's Day

The Meaning of Green:

“Green is the color of hope, renewal and well-being. ‘Greenlight’ is also a term commonly used to activate forward movement. The simple action of changing one light to green is intended to spark a national conversation regarding the recognition of veterans, and ‘greenlight’ them forward as valued members of our communities.”

We are so happy to be able to show our support for our nation’s veterans and we thank all service men and women for their sacrifices today and every day.

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Get to Know Property Manager Sarah

We are thrilled to welcome Sarah Sandifer to the team as the Property Manager of our newest property, The Meyden. Sarah joins the team with over thirteen years of property management experience.

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Sarah said she is especially excited to work for Pillar Properties. “Working at The Medyen is icing on the cake,” Sarah said. “It’s a brand new building, the best of the best.”

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While Sarah raved about the incredible amenity spaces in The Meyden, she is also pretty excited about the location.  The Meyden sits right on the corner of Bellevue Way and Main Street which is almost home for Sarah.  Not only did she pursue her career on the Eastside she was born and raised here as well…she said this is the place to be, right in the heart of a growing community!

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Bellevue has limitless options for shopping, dining, and entertainment. Sarah mentioned multiple restaurants and cafes she frequents in Bellevue including Trophy Cupcakes in the Bravern, Purple Wine Bar, and the Japanese restaurant, Ginza. We learned that Sarah is quite adventurous as she told us this is where she tried beef tongue for the first time…and loved it! She said, “Go to Ginza and sit in the booths in the floor, it’s a fun experience!”

Bellevue Square has just about everything to suit your shopping needs. Sarah said there are also great shops and boutiques in the surrounding areas. She mentioned other options for entertainment and recreation in Bellevue, particularly the beautiful Bellevue Park. When it comes to Bellevue, Sarah has the inside scoop!

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Sarah lit up when she talked about her family, especially when she talked about her 7-month old son, Marshall. Sarah’s an animal lover and loves her 10-year-old Pekingese “puppy” Roxy. Sarah is a huge football fan, and of course roots for the Seattle Seahawks but said she enjoys watching any football.

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Interesting fact about Sarah, she is passionate about cars! Her previous car even won a prize in the KUBE 93.3 car show!

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A recent accomplishment Sarah is particularly proud of is completing a half marathon. She said, “I am a very goal-oriented person, once I set my mind to something I do everything in my capability to achieve that goal.”

We love that go-getting attitude! Welcome to the team Sarah!

Pillar Properties Awards

It has been an awesome year for Pillar Properties! We attribute our success to our incredibly talented team members and their commitment to being quietly awesome.

We are honored to have our hard work recognized and are  greatly humbled by the awards our company has won this year.

2015 Pillar Properties awards include:

Washington’s Best Workplaces – Puget Sound Business Journal 2015

100 Fastest Growing Private Companies (#7) – Puget Sound Business Journal 2015

INC 5000 Fastest Growing Private Companies 2015 (#874)

2015 Stadium Place awards include:

High Rise of the Year – NAHB 2015

Community of the Year – NAHB 2015

High Rise Project of the Year National Grand Award – Multifamily Executive (MFE) 2015

Awards list 10.29.15

The 12 Foundation

Pillar Passions is a program at Pillar Properties that focuses on supporting non-profit organizations. As a locally owned private family company, we want to do all we can to make a difference in our community.

In support of The 12 Foundation, The Nolo rooftop recently served as a sky-high runway to showcase Seahawk fan fashion.

The goal of The 12 Foundation is to unite the power of the Seahawks fan base to bring once in a lifetime experiences to deserving families and children in a time of need: “The 12’s to help and support fellow 12’s in need.”

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Seahawks tight end Luke Willson enjoying the show!

The rooftop deck at The Nolo was transformed with lights and live music to showcase the glitz and glamour of Lady 12 apparel. This was the first fashion show for the line that is developed by Brendalyn and Joe Tafoya.  You may remember Joe from his days playing for the Hawks and his appearance in the first Super Bowl.  The runway also featured men’s fashion from current Seahawk Luke Willson’s Stormtech clothing line. Luke Willson is an ambassador to The 12 Foundation.

Check out the runway on our roof top deck!

Check out the runway on our roof top deck!

VIP seating lined the runway as local celebrities showed off this season’s hottest clothing designs! The breathtaking view from the rooftop was the perfect backdrop for the photographers waiting at the end of the runway capturing every step!

KING TV Joyce Taylor on the runway!

KING TV Joyce Taylor on the runway!

Monica Hart in her Lady 12 fashions

Monica Hart in her Lady 12 fashions

Mark Wright KING TV on the runway!

Mark Wright KING TV on the runway!

Joining Joe Tafoya to present the fashion and get the crowd excited was Margaret Larson, host of KING TV’s New Day Northwest.

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Joe Tafoya and KING TV Margaret Larson

After the show the evening’s models mingled with guests and posed for countless pictures! Grammy award winner Wanz sang to the crowd to top the night off!

Wanz singing for the crowd after the fashion show!

Wanz singing for the crowd after the fashion show!

We would say it was quite the fabulous night!

The gang from KING5 getting ready to rock the runway!

Luke Willson and the gang from KING5!

Folds of Honor

Every quarter Pillar Properties selects a non-profit organization to support as part of our Pillar Passions Program.  As a locally owned private family company, we want to do all we can to make a difference in our community.

This quarter Pillar Properties is supporting Folds of Honor in their efforts to provide educational scholarships to the family members of American service men and women who are injured or killed in the line of duty.

For the month of September we partnered with the area golf courses to support this worthy organization. Pillar Properties purchased special Titleist Pro-V1 Patriot Golf Day balls to support Folds of Honor to give to our residents when they played at the participating golf courses.

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We also had events at each of our properties to support Folds of Honor. Our incredibly talented maintenance team constructed a full-size miniature golf hole for our residents and team members to putt on. All it took was a donation to Folds of Honor to test your putt putt skills! Every hole-in-one made earned you a raffle ticket to win some pretty awesome prizes including gift cards, golf gear and swag from the 2015 U.S. Open!

But of course, what’s an event without food! Our properties got a little more creative than just traditional BBQ. We served everything from Philly Cheesesteak sandwiches to a full taco bar spread to fried chicken with all the fixings! Our residents and team members had a blast putting for a great cause!

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