Team Pillar Supports Seattle MS Walk

We joined the cause this past Sunday: Seattle Multiple Sclerosis Walk 2015—our very first companywide Pillar Passions team member event, and it was a huge success!

Clayton and Danielle

Clayton and Danielle

At Pillar Properties we present each year an E.P.I.C. award to a team member who exemplifies our company values: Excellence, Passion, Innovation and Commitment. Each year, the winner will be asked to choose an organization worthy of our team’s support. Our 2014 winner Clayton Williams wanted to support the MS Walk and it was an honor for all of us to walk with Clayton and his wife Danielle to support this worthy cause that is very close to their hearts.

We were so excited to have everyone come together to donate, support and participate in the MS Walk.  It was terrific to see such a big turnout and to have a sunny Sunday morning to hang out and intermingle with other team members. Plus, we all looked great in our Team Pillar shirts!

From left to right: Billy, Mike and Dave.

From left to right: Billy, Mike and Dave.

Together our team raised $2,560 for the thousands of families in the MS Chapter who are affected by this, and we couldn’t be more proud of our team’s commitment to this great cause. The money we raised through the MS Walk helps to allow 15,000 people living with MS in the northwest to receive local programs and services, of which 11 projects are right here in Washington. We consider it to be very localicious and Quietly Awesome for us to be part of such a great Pillar Passions event and we were thrilled to see the large number of team members who were able to take the time to be part of our walking team.


Team members and family before the walk.


Go Team Pillar!

People of Pillar Properties series: Tyler Patton and Markus Lytle

What are we most proud of at Pillar Properties?  Without question the answer to that is always our team members.  They are the heart and soul of our properties and they bring our commitment to being Quietly Awesome to life.  We think our team members are so cool that it’s not fair to keep them to ourselves.

Welcome to our People of Pillar Properties series, where you’ll get a chance each month to get up close and personal with our team.  Today we meet two of the people that make Stadium Place rock.

Stadium Place; The Nolo and The Wave.

Stadium Place; The Nolo and The Wave.

Tyler Patton, Maintenance Supervisor joined us in 2012 from our sister company, Merrill Gardens, and he has an incredible passion for solving problems with efficient and clever solutions.  Tyler thrives on working with residents and he gets lots of positive feedback for his work.

Tyler Patton, Maintenance Supervisor at Stadium Place.

Tyler Patton, Maintenance Supervisor at Stadium Place.

Markus Lytle, Maintenance Technician, joined us recently and has already set himself up for success with his excellent skills and willingness to do whatever it takes to get the job done.

Markus 2

Markus Lytle, Maintenance Technitian at Stadium Place.

And since we already know that Tyler and Markus are great at what they do, we thought it would be fun to do a little detective work and find out what really makes them tick.  So we asked them some weird questions:

  1. Random fact:

It took a bit of convincing, but they finally told us! Growing up, Markus was in a bowling league for eight years! Scoring 250 points or more every time he played.

Tyler was an avid backpacker, he traveled through the Grand Canyon with friends, first in seventh grade, then again a few times in high school. He shared that his survival truly depended on his preparedness—and he’s always prepared now.



  1. If you could be any animal…

While Tyler is an outgoing and lively person, he confided that he would love to be a Sloth so he could sleep all day.
On the other hand, Markus wanted to be more adventurous and would like to be a Siberian Tiger so he could have dangerous claws and teeth to defend himself.

Siberian Tiger. Source:

Siberian Tiger. Source:

  1. Favorite Lunchbox as a kid:

He didn’t want to admit it, but Tyler’s favorite lunchbox was the Weezer, while Markus proudly shared he was the cool kid who brought his Batman lunchbox every day.

Weezer Lunch Box

One of many designs of the Weezer Lunchbox Tyler loved.

4.  If you could be a tree, which one would you be and where?

Markus assured us that ever since he was little he’d always wanted to be the Tree of Life from The Lion King, so he could be in the safari and hang out with the wild animals.

The Tree of Life from The Lion King. Source: The Lion King Wikia

The Tree of Life from The Lion King. Source: The Lion King Wikia

Tyler decided he would like to be an Evergreen Tree, so he could have foliage year round and live a happy, long and prosperous life.

At Pillar Properties, we like to celebrate our team members and all their unique qualities.  But we are still pretty surprised to learn that Tyler carried the Weezer lunch box.

Pillar’s Five Safety Features for our Properties.

At Pillar Properties, we are committed to providing you state of the art security at each property. But, what does that really mean?  Basically, it’s not just one system or one practice, it is a collaborative work of systems, team members and practices that ensure our properties maintain a positive environment.

Here are our five key safety features for our properties:

  1. Courtesy Patrol: Noise complaint?  No problem! Courtesy Patrol is available at night when our management team leaves for the day. Call them if you encounter any incidents, disturbances or noise complaints and they will check it out right away. They are also at the property for holidays or big events such as Seahawks games, New Year’s Eve and Fourth of July. Courtesy Patrol is well-informed about each neighborhood and they are briefed on the property needs, so they can patrol and ensure everything is in order.
  2. Saflok Key System: We don’t want you to worry about anything at home, that’s why we invest in a Saflok key and lock system, which allows us to provide controlled access to the property.  That means a magnetic key fob is needed in order to gain access not only to the front door and your apartment, but also to the elevator and common areas. This helps minimize the risk of non-residents gaining access. Each key is tailored for individual use, so a resident would have different access for example than a dog walker or cleaning person that is hired by a resident.  This system also allows for fast and easy lost and stolen key deactivation and replacement. It’s as simple as stopping by the office to let us know and we will deactivate previous key and create a new one in no time.
  3. Gated Parking and Remotes: We often see our cars an extension of ourselves, therefore we are always looking to keep it safe. We provide gated parking with a garage remote to provide controlled access for your car. So you can have a peace of mind at home, knowing your car is resting peacefully.
  4. Maintenance Emergency 24-hour Contact: We know emergencies happen, especially when we least expect it, which is why we have maintenance available 24 hours a day. From a water leak to a heater malfunction, help is just a phone call away.
  5. Security Cameras: If an incident happens and no one is around, does it make a sound? We care about what happens at our properties, even when no one is around to see it, which is why our properties are equipped with security cameras in all common areas. The footage is reviewed periodically or when an incident is reported to ensure that everyone is maintaining safety standards.

Pillar Properties Named Tops in the Nation for Resident Satisfaction!


National Award-Company-2014 (2)

Our teams are constantly focused on customer service at Pillar Properties.  Its the cornerstone of our mission – to provide what we call a ‘quietly awesome’ experience for our residents.  That means our teams work diligently behind the scenes to make sure the experience inside our properties matches residents lifestyles, needs and expectations.  Being quietly awesome is a focus for everything we do and it is the guiding light of our customer service team.

That’s why we are especially proud to receive the SatisFacts 2014 National Resident Satisfaction Award for 2014.  SatisFacts is a national company that works with more than a million apartment dwellers annually to gauge their experiences.  We are thrilled that of the nearly 300 property management companies across the country, Pillar Properties is ranked in the top three!*

“Seeing Pillar Properties recognized with this award is exceptional but I can humbly say I am not surprised,” said Billy Pettit, senior vice president for Pillar Properties.  “This all comes back to the teams at each of our properties – The Lyric, The Wave and The Nolo at Stadium Place, The Century, The Corydon and The 101.  They are deeply committed to making our properties a special place to live and they are clearly succeeding.”

SatisFacts surveys all residents annually and again anytime a resident moves in, has a maintenance request or moves out. Based on those surveys, Pillar Properties also received an Exceptional Company Award (score of 4.5 or higher of 5.0) for resident satisfaction.  You can see the awards and rankings here.

“This awards shows us that our teams are responding to our resident’s needs and that’s what truly matters to us. We focus every day on ensuring that our property teams are quick to address any issues that arise for our residents.  That’s what makes Pillar Properties different from other property owners and that’s what being quietly awesome is all about,” said Pettit.

SatisFacts is the apartment industry retention and reputation management authority, working with hundreds of management companies and more than a million apartment units nationally.  You can learn more about the company here.



* Of companies with less than 2,000 apartment units



Recap: Valentine’s Day

When there’s a holiday, there’s always something fun happening at our properties.

For Valentine’s Day our properties decided to do a little something for our residents. Check out below what they did, and follow the link to read more!

Stadium Place: Coffee and Tasty Treats!


The Lyric: Love Sucks Party


The Century: Sing your Heart out Karaoke Party


The 101: Tasty treats for residents


We want to thank our residents for being a part of our Valentine’s Day festivities, you made Valentine’s Day special for us!

Celebrating our Team Members as Finalists of the Emerald Awards

We are thrilled to congratulate the Pillar Properties team members who have been named finalists in the Emerald Awards. This annual awards presentation, sponsored by the Washington Multifamily Housing Association (WMFHA), honors the top performers in the apartment industry in the Pacific Northwest.
It is a testament to our Quietly Awesome team that we have six people who are finalists this year! A big congratulations to the following:

From Stadium Place:

  • Tyler Patton, Maintenance Supervisor of the Year (301+ Units)
  • Nicole Kellogg, Assistant Manager of the Year
  • Lauren Reel, Leasing Consultant of the Year
  • Megan Vallor, Community Manager of the Year
Stadium Place Team Members Tyler Patton, Nicole Kellogg, Lauren Reel and Megan Vallor.

From The Corydon:

  • Richard Hughes, Maintenance Supervisor of the Year (1-150 Units)

From The 101:

  • Sam Hale, Maintenance Rookie of the Year


The Emerald Awards also recognize individual properties and we are pleased that The Lyric is a finalist for Community of the Year

The Lyric Aerial View

The Lyric Aerial View

and Stadium Place is a finalist for New Development of the Year.

The Nolo and The Wave - Stadium Place

The Nolo and The Wave – Stadium Place

Please join us in congratulating our finalists and wish them luck when the winners are announced at the big awards presentation on February 12th.

Thank you for helping collect over 75,000 meals for Northwest Harvest

We are proud of our partnership with KING5 to cheer on the Seahawks and help fill the shelves at Northwest Harvest.  We had a food drive at each of our properties and everyone who donated got a pair of these cool KING5 #twelfie shades!

Team members modeling the #twelfie shades!

And while the Seahawks didn’t quite bring home the victory (so close!), the big winner was Northwest Harvest as generous fans from all over Puget Sound donated more than 75,000 meals in the week leading up to the Super Bowl.


KING5 was live during their morning news outside of Stadium Place on Super Blue Friday with a long line of 12s patiently waiting to donate and get their #twelfie glasses!


We even had some little 12s wait in line to donate!


We want to thank our residents and everyone else who was part of the food drive, we couldn’t have done it without you!

Stadium Place resident Helen woke up early to donate and get her #twelfie shades!

Stadium Place resident Helen woke up early to donate and get her #twelfie shades!

We donated, too! Our VP of Multi Family Operations, Diana Norbury and VP of Construction and Plan Operations, Scott Haines presented a check to Northwest Harvest live on KING5 News!

Getting Ready for the Super Bowl

We’re assuming all you’ve been thinking about this week is the Seahawks playing in the Super Bowl on Sunday—that’s all we can think about, too!

Let us indulge in this Hawks fever together with every other living person in the city!

Let’s talk party! Whether you are hosting your own party, going to a friend’s party or going out to celebrate with all other 12s, we have the best food, drinks and places to guarantee you’ll enjoy the Super Bowl!



Impress your friends by making one of these for your Super Bowl party, or bring it to your friend’s party—they’re crowd pleasers!



Don’t forget the Seahawks-themed snacks!

Source: Queen Bee Coupons

Source: Queen Bee Coupons

Oh, and be sure to make a Russells Sprouts Cheese Dip—get it?

Source: Queen Bee Coupons

Source: Queen Bee Coupons

What better way to support the Hawks than with Seattle-made drinks!


For those of you going out— at each one of our properties, our teams recommended these hopping bars in our different neighborhoods!

Stadium Place:

The Century:

The Lyric:

The 101:

The Corydon:

Or just stay home to watch it on the big screen in our media rooms!


And remember, ANYTHING is possible. GO HAWKS!

New Start: Re-organizing Project

The New Year is time for a fresh start, and what better way to do so than by re-organizing your home! We truly believe that an organized home can maximize your time and allow you to focus on other activities like enjoying the neighborhood or reading a book!

Source: ApartmenTherapy.comWe know that organizing your home can be time consuming, so we focused on the three spaces of a home that would benefit from organization: bathroom, kitchen and living room.


It is difficult to successfully store all our supplies and have a nice looking bathroom. So, we compiled organizing solutions for your bathroom that guarantee it will stay clutter-free.

These hanging baskets could be the best and most attractive way to organize your bathroom supplies.

Source: Our Fifth House

Source: Our Fifth House

A spice-rack can hold all your toiletries and get them off the counter. Re-purpose your old spice racks, or make your own.

Learn the most effective way to organize your items under the sink while increasing storage space.




A cluttered kitchen could be the reason we choose to dine out over cooking, so here are the best practices to have a high-efficiency kitchen.



A Lazy Susan can help organize your refrigerator, and a pan organizer could do the same for your cabinets.



Get your foil and plastic wrap out of your drawers and into your cabinet without taking up any room with this trick.



Make your own dry-ingredient containers with this  tutorial.

Find out how tension rods can help you organize throughout your kitchen!

Living Room

We have so many not-so-pretty but necessary items in our living room. What to do? Here are some great and easy DIY hiding ideas for your living room items:



Two simple ways to hide your router in plain sight: place inside a nice-looking box, or an old book.



Printers can be a bit of an eye-sore in our living room, so hide it in your entertainment center with this tutorial.

Too many books? Make an invisible bookcase and wait for your guests’ reaction!

Ever wondered what to do with the AC/heat controller on the wall? We have exactly what you need.



Looking for more ideas? Check out our Organizing Ideas Pinterest Board, and follow us on Pinterest for updates on all apartment home ideas!

Easy Tips to Refresh Your Apartment for 2015

Join a gym, eat more vegetables, get a promotion…paint the living room? The beginning of a new year often centers on changes and improvements, but typically the focus is on ourselves—our health, our relationships, our jobs. When writing our list of resolutions, we tend to forget one of the most important parts of ourselves: our homes.

Regardless of whether we have a good day or a bad day, our home is where we spend our time. The environment we live in is critical to our success, so why not give the apartment a few updates this year? Try these “home improvements” to start 2015 feeling fresh, recharged, and ready to take on your resolutions.

Source: HGTV

Source: HGTV

Move it around
One of the easiest, quickest ways to change your environment is rearranging your furniture. Maybe try a new angle for your bed, move your couches around or try creating feng shui in your living room.

Update the color
It may be time to try a new color on your walls—look into fun removable wallpaper, find a new paint shade or create an accent wall. Pick a color or design that will give you energy.

Add some new pops of color
If you’re not ready for new colors on your wall, add pops of color where you can. Adding a new rug, bringing in some exotic plants, or finding fun throws and pillows are easy color additions.

Change the little details
If you’re looking for even smaller changes, find the little details in your apartment. Replace the knobs on your dressers or kitchen cabinets, find new prints for your wall decor, or swap in new photos for your frames.

Expand the space
Similar to adding new details, you can update your apartment by removing details to create space. End the year by de-cluttering unnecessary items or collecting donations for your local Goodwill. You can also expand the space in your rooms with new mirrors.

Give it an upgrade
If you really want to up the ante this year, add some fun tech and home products to improve your productivity. Easy gadgets include a Broom Groomer to help you clean, a Smart Dashboard to stay up-to-date, a Space Bar Monitor to organize your desk, and an Over-the-Door Drying Rack to maximize space.